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Natural Scene Designer Pro 6 on OS X 10.9.1?

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#1
David Medeiros

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Any one here successfully running NSD Pro 6 on a Mac with Mavericks 10.9.1?

 

Did you have any issues installing it?

 

I just upgraded and can't install the newest NSD. Freezes my whole system. NSD 5 also won't work.

 

What alternatives to NSD are there?


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#2
Natural Graphics

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I am the author of NSD Pro 6. I have been working with David in an attempt to resolve this issue. Unfortunately I am unable to reproduce the problem with NSD Pro 6 on Mavericks 10.9.1. If I could, I would be able to fix it.

 

Is anyone else experiencing issues with NSD Pro 6 on Mavericks 10.9.1 ?



#3
David Medeiros

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I'm bumping this thread to look for anyone who is successfully running NSD 6 on a newer iMac running the latest OS (10.9.1).

 

I'd like to compare notes on system setup and see if you had any issues in installation.

 

Thanks,

David


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#4
Matthew Hampton

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FWIW - I don't have the newest version of NSD Pro, but have 5.0 running on 10.9.1 just fine.


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#5
David Medeiros

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That's interesting. What kind of Mac are you on? Do you have an integral DVD, or did you need to use an external DVD to load the installation disc?

 

Before upgrading my iMac I was running NSD Pro 5. After migrating my files to my new system NSD 5 asked for its disc on start up as though it were installing for the first time and it failed to actually install when I gave it the disc. NSD Pro 6 does the same thing. Brett has commented that others on 10.9.1 are running NSD 6 fine but I'm beginning to wonder if the type of DVD drive is hat makes the difference?


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#6
Matthew Hampton

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I just installed it on this portable this morning to check if it would work.  I copied the app to the Applications folder and when I launched, the optical drive spun-up and I was prompted for the install disk.

 

Attached File  Screen Shot 2014-02-18 at 1.54.56 PM.png   22.9KB   0 downloads

 


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#7
David Medeiros

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But did you complete the installation?

 

I get the prompt for the install disc as well, but once it starts the actual install it freezes after the spin up (freezes the entire system).


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#8
David Medeiros

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Problem solved the issue was with Gatekeeper on the Mac OS. Turning off the extra level of security to allow apps from unknown developers fixed the installation.


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#9
Natural Graphics

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David told me that he made a mirror image of the hard drive from his old iMac, to use on his new iMac. In my opinion, that can lead to a multitude of problems with incorrect device drivers. And NSD Pro 6 works fine for all our other customers with Gatekeeper enabled (after Control-Clicking it to Open it the first time NSD is run).



#10
David Medeiros

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David told me that he made a mirror image of the hard drive from his old iMac, to use on his new iMac. In my opinion, that can lead to a multitude of problems with incorrect device drivers. And NSD Pro 6 works fine for all our other customers with Gatekeeper enabled (after Control-Clicking it to Open it the first time NSD is run).

 

To be clear I didn't mirror or image one machine to another, I used the Mac OS built in migration assistant to copy all of my documents and apps from  one system m to another. It has always worked very well for me and I suspect it's designed to make sure that old system field and drivers are updated with the migration. It's only purpose is to prevent you from having to re install all of your 3rd party software.

 

In my opinion (as a non expert) this issue was not related to the migration of one iMac to the other. It's specifically a Mavericks OS issue. I'm basing this on the fact that when I went back to my old iMac (which had been updated to Mavericks prior to the migration) and attempted to install NSD 6 there I got the same crash symptoms as I did on the migrated iMac. There's always an amount of variability in how each machine is set up and perhaps something on my system interacted with Mavericks and Gatekeeper to create this issue, but the problem was certainly there in both OS's independent of the migration. I have no doubt that others running Mavericks are having no issues, but it was obviously the critical factor in my case.


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#11
Natural Graphics

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.... It's specifically a Mavericks OS issue. I'm basing this on the fact that when I went back to my old iMac (which had been updated to Mavericks prior to the migration) and attempted to install NSD 6 there I got the same crash symptoms as I did on the migrated iMac. There's always an amount of variability in how each machine is set up and perhaps something on my system interacted with Mavericks and Gatekeeper to create this issue, but the problem was certainly there in both OS's independent of the migration. I have no doubt that others running Mavericks are having no issues, but it was obviously the critical factor in my case.

 

I don't think the problem was with Mavericks or Gatekeeper and NSD because they work fine together in hundreds of installations worldwide.

 

But I agree with you that there is a third party program, utility, or even possibly malware on your two iMacs that is causing problems. I recommend a fresh Mavericks install. And then re-install your third party software and test each time to see if it conflicts with NSD. I know thats time consuming, but it could save you from additional issues in the future.






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