15 replies to this topic

[Hans van der Maarel]

Group,

I frequently find it impossible to access Cartotalk due to either a CGI error in a script or page timeouts. Quite often it happens for an entire morning over here. Anybody else notice similar behaviour?

[frax]

oh yeah. I have a feeling it works better in our (Europe) evenings.

[Lori Martin]

For the first time. I couldn't access CartoTalk yesterday (Sunday). The screen indicated a database error. This has never happened before.

[Nick Springer]

When you say frequently, do you mean daily, weekly? I haven't noticed any down time recently, but maybe I need to do some additional monitoring. I'd definitely like to hear if US people are having this same issue.

[Jason]

For the first time. I couldn't access CartoTalk yesterday (Sunday).  The screen indicated a database error.  This has never happened before.

<{POST_SNAPBACK}>

I also noticed this. It was about 30 min. that I couldn't connect because of the database error, then all was fine.

[Hans van der Maarel]

When you say frequently, do you mean daily, weekly?  I haven't noticed any down time recently, but maybe I need to do some additional monitoring.  I'd definitely like to hear if US people are having this same issue.

<{POST_SNAPBACK}>

It happens almost every weekday during morning hours in Europe. Also most of yesterday.

[Martin Gamache]

I've been unable to acces regularly over the last 2-3 weeks. A couple hours every few days. yesterday was by far the longest. I got up at 6:30 am and was not able to access until after lunch (EST).


I'll get a screen shot of the problem next time it occurs.

mg

[Nick Springer]

I'll get a screen shot of the problem next time it occurs.

<{POST_SNAPBACK}>

Yes, please.

I have set up a 30 day trial account with Alertra.com to ping HTTP and run a custom script that looks for "Welcome Guest" in the HTTP results (which should catch when there is a DB error screen).

BTW this is great and expensive service, but if you need to test a site for a specific problem the full featured 30-day free trial is useful.

[Martin Gamache]

I thought this was regular maintenance or upgrades and that you were aware of it....

I'll get a screen shot of the problem next time it occurs.

<{POST_SNAPBACK}>

Yes, please.

I have set up a 30 day trial account with Alertra.com to ping HTTP and run a custom script that looks for "Welcome Guest" in the HTTP results (which should catch when there is a DB error screen).

BTW this is great and expensive service, but if you need to test a site for a specific problem the full featured 30-day free trial is useful.

<{POST_SNAPBACK}>

[Kartograph]

I also have troubles in the CET morning hours up until noon. Slow loading is the biggest issue.

[Rob]

nick,

i've noticed sometimes certain pages, especially the view new posts page, return a pink error message, which i don't remember what it states. will pay more attention next time and forward. but i can usally make it back to the home page and access a post from a different way. I usually just figure you are tinkering with some aspect of the site that causes it, but i guest that's not the case. rarely is the site completely not available, although i have experienced that as well.

rob

[Jason]

i've noticed sometimes certain pages, especially the view new posts page, return a pink error message, which i don't remember what it states.

This happens when your search returns no results. When there are no new post. This is normal behaviour.

[loximuthal]

I've not had any problems, at least not any sort of regular problem, accessing Cartotalk. I am usually on between 8-10 am EST, M-F.

[DaveB]

No problems here (usually on weekdays somewhere between 7-9 a.m. Pacific time).

[Dennis McClendon]

I had difficulty on Sunday afternoon Chicago time.