6 replies to this topic

[Francis S.]

I'm using ArcMap (ArcGIS 9 Build 580), and now whenever I try to use a tool from the ArcToolbox (Clip or Dissolve) it crashes ArcMap (crashes 2 seconds after double clicking on the icon, no dialog ever appears). I haven't a clue as to what is going on here. Suggestions?

[CHART]

Francis,

Here is a discussion on geo processing. Maybe a few tips there to help you out.

http://www.cartotalk...?showtopic=1527

[ELeFevre]

I would try dissolving or clipping several files that you don't need in the project. Perhaps there is an error with one of your files? If you have another machine running Arcmap, you could run the repair geometry tool and see if it works. If you don't have another computer you could post the file here at Cartotalk, or email one of us and we would be glad to test it out for you. If this doesn't work you should probably get ESRI on the horn...

[frax]

It sounds like your whole installation is messed up, and not one dataset? Then I would try to start with trashing your preference (by deleting the folders under "%userprofile\application data\esri"), then maybe consider a reinstall.

Note that the ESRI forums could be a better place for input/discussions such as this one...

[peanut]

This happened to me when I installed Internet Explorer 7. I installed the patch at the following URL and it fixed things right up:

http://support.esri....amp;MetaID=1150

I think this patch works with version 9.1. If you have version 9.0 you might have to research a little further.

Rich

[Hans van der Maarel]

Does anybody else think the fact a browser can mess up another application in such a way is a really bad thing? I'm not advocating anything anti-Microsoft, anti-IE or anti-anything here (not now anyway...), but it's just so mind-bogglingly wrong...

[Francis S.]

This happened to me when I installed Internet Explorer 7. I installed the patch at the following URL and it fixed things right up:

http://support.esri....amp;MetaID=1150

I think this patch works with version 9.1. If you have version 9.0 you might have to research a little further.

Rich

That must be it. The symptoms matched perfectly. I tried the patch mentioned but it needed 9.1, and there is no patch for 9.0. The ESRI rep said that 9.2 would have the IE fix built-in, so I guess it's time to upgrade!

Does anybody else think the fact a browser can mess up another application in such a way is a really bad thing? I'm not advocating anything anti-Microsoft, anti-IE or anti-anything here (not now anyway...), but it's just so mind-bogglingly wrong...

On one hand, yeah, why can't they get it right with one of the largest software apps on the market? But on the other, it amazes me that most everything still works.... Kudos to ESRI for having that IE7 patch for 9.1 ready.

Much thanks to those who answered!